Question 1

Who is Sagist Group and what exactly do you do?

Accepted Answer

Sagist Group is a vertically integrated luxury furniture manufacturer and turnkey interior contractor based in Istanbul. We design, manufacture, ship and install complete FF&E and OS&E programmes for hotels, resorts, villas, restaurants, offices and heritage properties worldwide.

Question 2

Are you a manufacturer, or a reseller?

Accepted Answer

A manufacturer. Every casegood, upholstered piece and decorative element is produced in our own factories on machinery we own and operate. We do not source finished goods from third parties and resell them.

Question 3

How large is your production capacity?

Accepted Answer

A 60,000 m2 enclosed manufacturing complex across 5 production factories, with over 2,000 skilled professionals, running robotic laser cutting, CNC precision lines, upholstery ateliers, finishing booths and a classic hand-carving workshop.

Question 4

How many projects have you completed, and where?

Accepted Answer

Over 1,000 completed international projects delivered to 73 countries, with active operations in 23 nations. Landmark works include 40 luxury villas in Sofia, the Sonic Tower in Singapore, Caribbean luxury apartments and clinical fit-outs for the Saudi German Hospital.

Question 5

What does turnkey mean at Sagist Group?

Accepted Answer

One contract and one accountable partner covering design coordination, shop drawings, sampling, manufacturing, global freight, customs clearance and on-site installation, through to a commissioned, photo-ready space. You are not managing a chain of separate suppliers.

Question 6

What are the stages of a project?

Accepted Answer

Six stages, each signed off before the next opens: brief, design and shop drawings, 1:1 sample approval, manufacturing, shipping, and on-site installation.

Question 7

How long does a project take?

Accepted Answer

A typical luxury hotel or multi-villa project runs 20 to 30 weeks from signed contract and approved samples to on-site commissioning. Standard product orders ship in 6 to 8 weeks; hand-carved classic commissions run 8 to 12 weeks.

Question 8

Do you design, or only build to a supplied design?

Accepted Answer

Both. Where you have an architect or interior designer, we execute strictly to their specification. Where the brief is open, our in-house architects and designers develop the concept, space planning and technical drawings with you.

Question 9

What certifications and fire-safety standards do you meet?

Accepted Answer

ISO 9001 quality management and ISO 14001 environmental management. Contract-grade specifications are tested per jurisdiction: BS 5852 Crib 5, California TB 117-2013, IMO MED for marine projects, and Gulf civil-defence codes.

Question 10

Is quality independently inspected before shipment?

Accepted Answer

Yes. Projects are inspected by SGS prior to shipment and you receive the third-party quality report before anything leaves the factory.

Question 11

How is pricing calculated?

Accepted Answer

Against your BOQ or FF&E schedule, quoted per key for hotels, per villa or per room for residential, and per area for commercial work, using realistic Turkish manufacturing costs stated openly from the first meeting. Buying factory-direct removes importer and agent margins.

Question 12

Do you deliver worldwide, and who installs on site?

Accepted Answer

We deliver to 73 countries. Our own logistics division manages container loading, freight and customs clearance, and our own installation crews handle unpacking, placement, assembly and snagging on site until handover.

Question 13

What warranty do you provide?

Accepted Answer

A 2-year standard warranty, extending to 5 years for project work and up to 10 years for exclusive luxury turnkey commissions, with after-sales support for maintenance, spares and repairs.

Question 14

Can we visit the factory before committing?

Accepted Answer

Yes. Developers, hotel groups and architects are welcome at the Istanbul production complex to inspect materials, machinery and work in progress. Factory tour films are published on the About page and on YouTube.

Question 15

How do I request a quotation?

Accepted Answer

Send drawings, BOQ, FF&E schedule or RFP documents to info@hotelmobilya.com or WhatsApp +90 553 720 66 17. The architectural division returns a tailored proposal against your exact specification.

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